YesCare+ Support
Support

Support that feels effortless.

YesCare+ gives you ongoing Apple support for Mac, iPhone, iPad, iCloud, and home tech, with built-in protection and monitoring that helps keep problems from piling up.

View Plans
Apple support, proactive care, and ThreatDown protection in one membership
Remote help when you need it No store visit, no handoff loop, no unnecessary friction.
Protection built in ThreatDown malware protection and monitoring working quietly in the background.
Care that continues We help prevent repeat issues instead of only reacting to emergencies.
Unlimited Remote Support
🛡️
ThreatDown: EDR + Patch Management
Why YesCare+

Support that keeps you protected.

YesCare+ is more than troubleshooting. You get Apple-trained help when you need it — plus ongoing security and maintenance designed to prevent problems before they interrupt your day.

We use ThreatDown for endpoint protection (EDR), malware defense, vulnerability assessment, and patch management — so your devices stay up to date and safer over time.

Members request help by phone or email (for now).
We’ll add web-based requests later with a simple member verification step.
Support coverage

Here’s what we help with

From everyday issues to proactive protection — YesCare+ is designed to keep your tech running smoothly.

Errors & Issues
Software errors or crashes
Internet connectivity issues
Printer problems
Email issues
iPhone/iPad problems
Mac problems
Setup & General Help
Home networking & Wi-Fi
Routers and internet setup
New device setup
Apple ID / iCloud guidance
Training & best practices
Proactive Protection
ThreatDown malware protection + EDR
Vulnerability assessment
Patch management
Device health monitoring
Preventative tune-ups

YesCare+ Premier Plans

Unlimited remote support, proactive monitoring, and ThreatDown protection — built for households that want peace of mind without limits.

YesCare+ Premier

Individual

Best for one primary Mac setup that needs ongoing support and active protection.

Coverage 1 Mac + 1 iPhone or iPad
Ideal For Solo users

What’s Included

  • 1 Mac and 1 iOS device covered
  • Unlimited remote support whenever you need help
  • Out-of-warranty diagnostics and troubleshooting
  • ThreatDown protection and continuous monitoring
  • Device health monitoring with proactive attention
  • Exclusive member-only discounts
Monthly Price, Billed Annually
$33/mo
$399 billed annually
One yearly payment for continuous coverage
Save $80
Choose Plan

YesCare+ Premier

Family

Designed for busy households with multiple Macs, more devices, and more support needs.

Coverage Up to 5 Macs + 8 iOS devices
Ideal For Families and power users

What’s Included

  • Up to 5 Macs and 8 iOS devices covered
  • Unlimited remote support for the household
  • Out-of-warranty diagnostics and troubleshooting
  • ThreatDown protection and continuous monitoring
  • Device health monitoring with proactive attention
  • Exclusive member-only discounts
Monthly Price, Billed Annually
$83/mo
$999 billed annually
One yearly payment for whole-home support
Save $290
Choose Plan

Monthly pricing shown above is billed annually. Every plan includes unlimited remote support, proactive device monitoring, and built-in security coverage.

FAQ

Common questions

How do members request support?
For now, members request support by phone or email so we can verify membership and keep the queue clean.
What does ThreatDown include?
We use ThreatDown for malware protection, EDR monitoring, vulnerability assessment, and patch management.
Do I have to bring my Mac in?
Most issues can be handled remotely. If we think an in-person visit is better, we’ll tell you clearly and help you plan next steps.
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