Schedule Service
Book the right appointment, without the guesswork.
Choose your device type, pick a time, and let us know what is going on so check-in is simpler when you arrive.
Whether you are coming in for iPhone repair, Mac service, AirPods support, or a trade-in drop-off, we make it easy to choose the best appointment type and move forward with confidence.
YES COMPUTERS • NORTHAMPTON, MA
Book an Appointment
Choose your service type, pick a time, and we’ll see you in-store. If you’re not sure what you need, use the “Need help first?” options below and we’ll point you in the right direction.
What to expect
Usually 1–3 minutes- Select the appointment type (Mac, iPhone, AirPods, Trade-In).
- Pick your date and time.
- Enter your info and a short description of the issue.
- You’ll receive a confirmation email after booking.
Which appointment type should I choose?
Choose the device category that best matches what you’re bringing in (Mac / iPhone / AirPods). For trade-ins, select “Trade-In Drop Off.” If you’re unsure, book the closest match and add a note.
What should I bring?
Bring the device, any relevant accessories (charger/cable), and your Apple ID password if you’ll need to disable Find My or sign out. If you have AppleCare+ info, bring that too.
How long does an appointment take?
Most check-ins take 10–20 minutes depending on the issue. Repairs and turnarounds vary—your technician will confirm options after check-in.
Scheduling notes
- Please arrive 5 minutes early so we can keep the schedule on time.
- If you need to change your appointment, use the confirmation email (or call us).
- Back up your data when possible. Some repairs may require restore/reset procedures.
- For trade-ins, please remove personal data and disable Find My if required.
You can customize this section to match your exact policies (no-show, deposits, data responsibility, etc.).
