Support

YesCare+ Support

Apple-trained help for everyday issues — plus proactive protection powered by ThreatDown malware protection & EDR monitoring.

What you can expect
Fast, friendly remote help for Mac, iPhone, iPad & services like iCloud.
Proactive security with ThreatDown malware protection and EDR monitoring.
Clear next steps — we document fixes and help prevent repeat problems.
Remote Support
Help when you need it — without a trip to the store.
Protection + EDR
ThreatDown malware protection and EDR monitoring.
Proactive Care
We help keep things running smoothly — not just fix emergencies.
Support that's proactive, not just reactive

Here's What We Help With

Everyday Apple support, plus continuous protection and maintenance designed to prevent issues before they disrupt your day.
🛠️

Errors & Issues

  • Software errors or crashes
  • Internet & Wi-Fi connectivity
  • Printer and peripheral issues
  • Email and account problems
  • iPhone & iPad issues
  • Mac or Windows problems
⚙️

Setup & Everyday Help

  • New device setup & onboarding
  • Home networking & Wi-Fi coverage
  • Routers and wireless optimization
  • Data transfers & organization
  • iCloud syncing & backups
  • Training and guidance
🛡️

Security & Preventative Care

  • ThreatDown endpoint protection (EDR)
  • Active malware & ransomware defense
  • Vulnerability assessment & monitoring
  • Patch management & security updates
  • Ongoing system health checks
Built to reduce risk, downtime, and surprise issues.
Unlimited Remote Support
ThreatDown: EDR + Patch Management
Why YesCare+

Support that keeps you protected.

YesCare+ is more than troubleshooting. You get Apple-trained help when you need it — plus ongoing security and maintenance designed to prevent problems before they interrupt your day.

We use ThreatDown for endpoint protection (EDR), malware defense, vulnerability assessment, and patch management — so your devices stay up to date and safer over time.

Ready for a simpler, more secure digital life?

YesCare+ Premier Plans

Unlimited remote support, proactive monitoring, and ThreatDown protection — built for households that want peace of mind without limits.

YesCare+ Premier

Individual
  • 1 Mac and 1 iOS Device
  • Unlimited remote support
  • Out-of-warranty diagnostics
  • ThreatDown protection & monitoring
  • Device health monitoring
  • Exclusive discounts
$39.99/month
Select Monthly
OR
$399/year
Save $80
Select Yearly

YesCare+ Premier

Couple
  • 2 Macs and 4 iOS Devices
  • Unlimited remote support
  • Out-of-warranty diagnostics
  • ThreatDown protection & monitoring
  • Device health monitoring
  • Exclusive discounts
$69.99/month
Select Monthly
OR
$549/year
Save $290
Select Yearly

YesCare+ Premier

Family
  • Up to 5 Macs and 8 iOS Devices
  • Unlimited remote support
  • Out-of-warranty diagnostics
  • ThreatDown protection & monitoring
  • Device health monitoring
  • Exclusive discounts
$129.99/month
Select Monthly
OR
$999/year
Save $290
Select Yearly